1- Collection of information
We collect information when you create an account, log in and/or make a purchase on our store. The information collected includes your name, mailing address, e-mail address, telephone number.
In addition, we automatically receive and record information from your computer and browser, such as your IP address, the operating system you are using and the page you request.
2- Use of information
We collect the minimum information necessary for the smooth running of your order:your name, your postal address, your telephone number and your e-mail.
This information allows us to:
- Customize your experience and meet your individual needs
- Improve our website
- Improve customer service and your support needs
- Contact you by e-mail
3- Data retention
The information you provide us is kept for 3 years and is intended for the sales department.
4- Confidentiality of online commerce
We are the sole owners of the information collected on this site. Your personal information will not be sold, exchanged, transferred, or given to another company without your consent, other than what is necessary to respond to a request and/or a transaction, such as for example to ship an order.
5- Disclosure to third parties
We do not sell, trade, or transfer your personally identifiable information to third parties. This does not include trusted third parties who help us operate our website or conduct our business, as long as these parties agree to keep this information confidential.
Some third party service providers, such as payment gateways, have their own privacy policies regarding the information we are required to provide to them for your purchase transactions.
Non-private information, however, may be provided to other parties for marketing, advertising, or other uses.
We may disclose your personal information if we are required by law to do so or if you violate our Terms and Conditions of Sale and Use of our site.
6- Protection of banking information and data
Our website has the Let's Encrypt Authority SSL certificate which allows you to browse in https. This means that the data exchanged and those you enter (contact details, email, bank card number, expiration date, etc.) are encrypted and do not circulate unencrypted on the internet. All sensitive data related to means of payment are thus protected.
Payment is made via the secure online payment platform Stripe. In this case we do not have your bank details.
Yes. Certain features of this site (sharing of content on social networks) are based on services offered by third-party sites. These features place cookies, in particular allowing these sites to track your browsing. These cookies are only deposited if you give your consent. You can accept them or refuse them.
What is a cookie"?
A"cookie"is a file of limited size, generally made up of letters and numbers, sent by the internet server to the browser cookie file located on your computer's hard drive.
> Find out more about cookies, how they work and how to oppose them
(Source:CNIL - http://www.cnil.fr - 12/29/2017)
We use the email address you provide to send you information and updates relating to your order, occasional company news, information on related products, etc. If at any time you wish to unsubscribe and no longer receive emails, detailed unsubscribe instructions are included at the bottom of each email.
You can also notify us via our contact form . or by email to:firstname.lastname@example.org